Privacy Policy

Last updated: June 2026

This Privacy Notice for Monitor Creative (doing business as Monitor) (“we”, “us”, or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at http://www.monitorcreative.co.uk or any site linking to this notice
Engage with us in other related ways, including marketing or events

Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. If you have questions, contact us at: hello@monitorcreative.co.uk

Summary of Key Points

What personal information do we process?
We may process personal information depending on how you interact with us and the Services.

Do we process sensitive personal information?
No, we do not process sensitive personal information.

Do we collect information from third parties?
No, we do not collect information from third parties.

How do we process your information?
We process your information to:

Provide and improve our Services
Communicate with you
Ensure security and prevent fraud
Comply with law

When do we share personal information?
We may share information in specific situations with certain third parties.

How do we keep your information safe?
We implement organisational and technical safeguards, but cannot guarantee complete security.

What are your rights?
You may have rights depending on your location (e.g., access, correction, deletion).

How do you exercise your rights?
Contact us at hello@monitorcreative.co.uk

What information do we collect?
How do we process your information?
What legal bases do we rely on?
When and with whom do we share your information?
Cookies and tracking technologies
Data retention
Security
Information from minors
Your privacy rights
Do‑Not‑Track controls
Updates to this notice
Contact information
Data access and deletion

1. What Information Do We Collect

Personal information you disclose to us

In short: We collect personal information that you provide to us.

This includes when you:

Enquire about our services
Participate in activities
Contact us

Personal information may include:

Names
Phone numbers
Email addresses
Job titles
Project details
Company name

Sensitive information:
We do not process sensitive information.

You must ensure your information is accurate and up to date.

Information automatically collected

In short: Some technical data is collected automatically.

This may include:

IP address
Device and browser details
Operating system
Location (approximate)
Usage data (pages visited, actions taken)

We also collect data via cookies. See:
https://monitorcreative.co.uk/cookies-policy/

Types of collected data:

Log and usage data (activity, timestamps, errors)
Device data (hardware, browser, system info)
Location data (approximate or precise depending on device settings)

Google API

We comply with Google API Services User Data Policy.

2. How Do We Process Your Information

In short:
We use your data to operate, improve and secure our Services.

We process data to:

Deliver services
Respond to enquiries
Enable communication features
Request feedback
Send marketing communications (you may opt out)
Deliver personalised advertising
Analyse service usage

Legal Bases for Processing

We rely on:

Consent (you can withdraw anytime)
Contract performance
Legitimate interests (e.g. improving services, marketing)
Legal obligations
Vital interests

Sharing Your Information

We may share your data with:

Service providers such as:

Cloud computing
Data analytics
Storage providers
Finance & accounting tools
Performance monitoring
Sales & marketing tools

We ensure all third parties protect your data.

Other situations:

Business transfers (e.g. merger or sale)
Affiliates
Business partners

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Maintain security
Improve functionality
Analyse usage
Deliver advertising

See: https://monitorcreative.co.uk/cookies-policy/

Google Analytics:

We use:

Remarketing
Display reporting
Demographics reporting

You can opt out:

https://tools.google.com/dlpage/gaoptout
https://adssettings.google.com

6. Data Retention

We keep your data only as long as necessary.

When no longer needed:

It is deleted or anonymised
Or securely stored until deletion is possible

7. Security

We use technical and organisational safeguards.

However:

No system is completely secure
Use our Services at your own risk

8. Information From Minors

We do not knowingly collect data from anyone under 18.

If we discover such data, we will delete it.

If you believe we have collected this data, contact:
hello@monitorcreative.co.uk

9. Your Privacy Rights

Depending on your location (EEA, UK, Switzerland), you may:

Access your data
Correct or delete data
Restrict processing
Request data portability
Object to processing

You may also complain to:

EU authority: https://ec.europa.eu/…
UK ICO: https://ico.org.uk/…

Withdrawing Consent

You can withdraw consent anytime by contacting us at hello@monitorcreative.co.uk

Marketing opt‑out

Unsubscribe via email links or contact us directly.

Cookies

You can disable cookies via browser settings.

10. Do-Not-Track (DNT)

We do not currently respond to DNT signals due to lack of a standard.

11. Updates to This Notice

We may update this policy as needed.

Check regularly for changes.

12. Contact Us

Email: hello@monitorcreative.co.uk

Address:
Monitor Creative
c/o Jack Ross Chartered Accountants
Barnfield House, The Approach
Manchester, M3 7BX
United Kingdom

13. Review, update, or Delete Your Data

You can request to:

Access
Update
Delete your data